Refund Policy

Refund Policy - Humble Store

At Humble Store, we aim to provide quality products that meet your expectations. However, if you receive a broken or damaged item, we offer a simple and transparent refund process:

1. Eligibility for Refund

  • We only provide refunds for items that are damaged or broken upon delivery.
  • Refunds are not available for items that are in good condition or for reasons unrelated to product damage.

2. How to Request a Refund

  • To request a refund, please contact us at info.humblebazaar@gmail.com within 7 days of receiving your order.
  • You must provide proof of the damaged item (e.g., clear photos of the damage) to support your claim.

3. Return of the Item

  • In some cases, we may ask you to return the damaged item before processing the refund.
  • If a return is required, Humble Store will cover the return shipping costs.

4. Refund Process

  • Once your refund request is approved, we will process the refund to your original payment method within 5-7 business days.
  • You will receive an email confirmation once the refund has been processed.

5. Non-Refundable Items

  • Items that are not damaged or broken upon delivery are not eligible for refunds.
  • Refunds are not provided for issues like change of mind or dissatisfaction with non-defective products.

For any queries or concerns about your order, feel free to contact us at info.humblebazaar@gmail.com, and we will be happy to assist you